Frequently Asked Questions
Everything you need to know about our fresh threads.
How long does shipping usually take?
Orders are typically processed within 2-3 business days. Domestic shipping takes 3-7 days, while international shipping can take 7-21 days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange.
How should I wash my Cool Shirtz to ensure they last?
To keep your prints vibrant, we recommend washing your shirts inside out in cold water and hanging them to dry. Avoid using bleach or ironing directly on the design.
Do you ship worldwide?
Yes! We ship to almost every country across the globe. Shipping costs and delivery times will be calculated at checkout based on your specific region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various 'Buy Now, Pay Later' options like Afterpay.
How do I know which size to order?
Each product page features a detailed size chart. We recommend measuring a shirt you already own that fits well and comparing it to our measurements for the perfect fit.